Education System and Institutions

...now browsing by category

 

Preparing B-Schools for the Challenges of the 21st Century

Sunday, October 24th, 2010

If student interest and enrollment is the criteria for the success of business schools, B-schools are on a role. Business, which has been the most popular college major for the last 15 years, continues to grow in popularity. It accounted for more than 21% of all bachelor’s degrees conferred in 2007–2008—twice the percentage of social sciences and history, the second most popular major. The MBA, meanwhile, has become the second most popular masters degree, accounting for 25% of all those conferred in 2007-2008. MBAs trail only masters in education, with no other discipline even close. And that was all before the recession—a condition that typically lead to a surge in college and especially graduate (particularly B-school and law school) applications.

B-Schools’ Growing Identity Crisis

But for all the student interest in B-schools, these institutions are facing something of an identity crisis. First, even business degrees are not protecting graduates from the ravages of the recession. Many graduates cannot find jobs at all and many of those who can are forced to take low-level positions far outside their desired fields and without the career or salary tracks they anticipated. They are struggling to repay big loans and, according to a study by Yale economist Lisa Kahn, most are unlikely to ever catch up with colleagues who had the good fortune to graduate in better times. Worse, the longer a new grad goes without a career-track job, the more difficult it will be to compete with more recent graduates for new positions.

With a recent Businessweek survey finding that only 38% of college seniors majoring in business having job offers, B-schools are going to incredible lengths to help their graduates find jobs. For example, they are scouring alumni networks, distributing tips via Facebook and Twitter, counseling students on resume writing and search and interview techniques and even teaching business dinner etiquette. The schools’ challenges, however, go deeper then the needs to address the immediate challenges of the recession. They are, for example, simultaneously struggling to retain their relevance, as by ensuring that:

  • Their educations remain relevant in an era where the nature and requirements of virtually all jobs—and therefore of education required to prepare graduates for them—are being fundamentally transformed by forces including technology, globalization and demographics (see a number of my previous blogs for fuller discussions of these new skills and education requirements);
  • Their pedagogies adapt to the rapidly growing need for managers and executives to think globally, transcend cultures, contribute to the success of teams and embody inter-scholastic, as well as inter-disciplinary perspectives;
  • The schools retain their attractiveness in an era where growing percentages of applicants —both foreign- and U.S.-born—are applying to increasingly credible European and Asian schools to prepare for overseas postings and increasingly global careers; and
  • The fundamental nature of a B-school education is being called into question by the ethical lapses that contributed to the financial crisis and growing calls to establish management a “self-policing profession”, like medicine and law.

So, in a period in which B-schools might otherwise be celebrating their popularity, they are instead being forced to rethink the entire nature of business education and their role in preparing graduates for a very new age. Not surprisingly, different schools are coming to very different conclusions:

  • Some B-schools, especially local and regional schools, are effectively narrowing their focus and converting traditionally broadly-focused programs into highly specialized curricula intended to prepare students for specific jobs;
  • Others, especially many of the world’s leading B-schools are redefining their curricula to provide much broader, much more holistic educations that are intended to prepare aspiring executives for a totally new era of management.

My next two posts provide overviews of each of these two trends and their prospects for addressing the challenges that are facing business educations in general and B-schools in particular.

Posted in Job and Career Opportunities, Skills Requirements, Universities and Grad Schools | No Responses »
Tags: , , , , , ,

Accenture Contributes Its Professional Development Skills to Non-Employees

Sunday, October 3rd, 2010

Accenture has always considered professional development to be one of its core competencies. It recruits tens of thousands of new employees each year, puts them through intense training programs and follows up with ongoing, career-spanning, personalized professional development and mentoring regimes. In 2009 alone, it dedicated nearly $800 million to these efforts.

The company is now extending its commitment to and skills in training and professional development beyond the walls of its own company to thousands of people—250,000 by 2015 to be exact—who do not, and probably never will work for Accenture. Its newly announced Skills to Succeed initiative is intended to help disadvantaged people from all around the world to develop the skills they will require to get good jobs or to start and build their own businesses (and thereby create jobs for themselves and others).

Accenture, both itself and through its foundations, is funding this initiative through a commitment of more than $100 million in cash, in-kind donations and employee time, over a three-year period. It considers this effort to be so important that it has developed a global operating model to align all aspects of the company and foundations’ corporate citizenship efforts around Skills to Succeed. In fact, it has established a goal that 80% of all the company’s corporate citizenship activities will be aligned around this initiative by the end of 2010.

However, while Accenture itself manages and delivers training to its own employees, Skills to Succeed training will be delivered almost exclusively through independent non-profit partners that have proven skills in and share Accenture’s commitment to skills training, and that can “drive change and achieve scale” across multiple countries and continents.

Building the Skills to Succeed Initiative

Accenture launched the first stages of this program in mid-2009, with a $48.3 million contribution—primarily of in-kind skills (such as consulting, hardware, software and office space), secondarily cash and, to a small extent, pro bono contributions of employees’ time (as in teaching, mentoring and so forth). It aligned its efforts around three primary objectives:

  • Employment Building, which is the initiative’s primary focus and is intended to train and prepare disadvantaged people for secure jobs that pay well above local average salaries. It begins by providing training in skills required for these jobs to employment-ready individuals (generally, from high-school juniors and community college students to unemployed workers who are looking to be retrained for new jobs and industries). While much of this training focuses on IT skills (an area in which many NGOs have current programs and skills), Accenture plans to address many types of skills that are “at the intersection of business and technology”. These may include IT operations, programming, engineering drafting and accounting/finance. The program also helps prepare these trainees for actual jobs (such as by placing them in part-time jobs or internships while they are still in school) and actually capture new jobs (as by helping them develop resumes, plan job-search campaigns and secure and prepare for interviews).
  • Business Building, which is intended to help entrepreneurs create new employment opportunities such as by helping them strengthen their leadership skills, develop business plans and strengthen capabilities including financial operations, hiring and customer service; and
  • Market Building, in which Accenture helps governments, NGOs and companies build access to markets where current market infrastructures are not sufficient. Examples include a partnership with the U.S. Agency for International Development to improve rural farmers’ access to information on agricultural and marketing practices.

One of the first and largest efforts was in Brazil, where Accenture partnered with two local agencies (Rede Cidada and the Committee for the Democratization of Information) to establish Conexão (the local membership organization of Youth Business International), which provides free technology training to unemployed people and free consulting to small, promising entrepreneurs. The program was a huge success, training 13,500 young people (3,500 of whom have already been hired) and supporting 124 entrepreneurs.

This success led to more than 80 additional programs so far, with more than 15 NGO partners in both developed and developing countries. Examples include:

  • United States, where Accenture is working with Genesys Works to train inner-city high school students in skills including IT, engineering drafting and accounting and is placing them in part-time jobs during their senior years. Accenture executives also teach business preparedness skills to students in community colleges;
  • United Kingdom, with Youth Business International, to help disadvantaged young people find and get appropriate educations or occupational training and mentor them on skills required to become successful entrepreneurs;
  • India, with the Dr. Reddy’s Foundation, to train disadvantaged young people in business process outsourcing and technology skills;
  • Philippines and Cambodia, partnering with Passerelles Numériques to help underprivileged students build the skills they need to obtain IT jobs; and
  • Several countries in Africa, where it is working with Enablis to build the skills of young entrepreneurs.

Accenture’s Objectives and Methods

The concept for Skills to Succeed was born about 18 months ago during a full-scale assessment of the company’s corporate philanthropy efforts. It was looking for a single unifying effort that addressed a critical, global societal need; that reflected the company’s values, culture and character; and in which Accenture had skills that would enable it to contribute unique skills and expertise, in addition to money.

Its initial efforts in partnering and launching the program, combined with the successes it achieved and the lessons it learned, validated its commitment to the initiative and prompted it to set an ambitious goal—that of training and preparing 250,000 disadvantaged people (anyone from high school juniors to older people who need retraining for or who hope to create their own sustainable, well-paying jobs). Although Accenture is open to all types of NGO partnerships and skills training programs, it assesses each opportunity in terms of its ability to:

  1. Cost-efficiently achieve significant, sustainable, demonstrable and measurable results;
  2. Harness the energies of Accenture and the enthusiasm of its people; and
  3. Be scaled to train large numbers of people and leveraged across multiple states and countries.

But while Accenture is open to examining many different types of programs and partnerships, one thing is not negotiable—its objective. Accenture and its executive committee are fully committed to Skills to Succeed. The company is wrapping virtually all of its corporate philanthropy programs and contributions into this program and is committing all levels of Accenture employees to actively contribute to these efforts. It is also beginning to engage customers and partners in this program, as by working with them to place interns and program graduates.

But for all of Accenture’s commitments and efforts, the company understands that that achieving its 250,000-person objective within five years is a big challenge. It is committed to investing $100 million or more of its resources and the capabilities of its people to the program and is rapidly scaling its efforts. It has, for example, already added 80 new initiatives and is actively evaluating others. The means of accomplishing its goals are flexible. The objective, of preparing a quarter of a million people for rewarding jobs, is not.

Posted in 21st Century Careers, Accenture, Community/Other Colleges, Corporate Social Responsibility, Education System and Institutions, IT Company Strategies, IT Industry and Companies, IT Industry Role in Education, IT Industry's Role, Skills Requirements, STEM Careers | 2 Responses »
Tags: , , , , , , , , , , ,

Funding the Community College Solution

Sunday, September 19th, 2010

Okay, perhaps use of the term “Solution” is a vast exaggeration. But two things are clear. First, as described in my August 8 blog, The Community College Contribution, community colleges play a vital, probably irreplaceable role in our society and our communities. They give millions of people, particularly lower-income minorities and immigrants, unprecedented opportunities to climb the socio-economic ladder and provide many of the office workers required to man administrative and supervisory ranks, the health-care workers required to ensure broad and economical delivery and the manufacturing workers needed to manage today’s computer-controlled processes.

Second, as I discussed in my August 22 blog, The Community College Crisis, this system is in a state of crisis. Many of these challenges are attributable to the tremendous expectations we have of the system and burdens we place on it to address the limitations of the country’s secondary education system. These pressures are being exacerbated by the Great Recession and especially by the huge cutbacks in government funding of these schools.

The county, as President Obama explained in July 2009, has no choice. The community college has suffered through “decades of federal neglect” where “community colleges are treated like an afterthought—if they’re thought of at all.” We MUST find a way of addressing these challenges—and of paying for them.

Better Colleges Require More Money

The bad news is that nobody really knows how to fix our community college system. The good news is, there is no shortage of ideas. Recommendations as to how to address these challenges and help community colleges deliver on their true potential come from a range of sources and cover virtually every aspect of these institutions’ missions.

Some, such as the American Association of Community Colleges and especially the Community College Research Center, focus exclusively on and provide detailed research on all aspects of the colleges’ missions. Others, including the American Enterprise Institute, the Brookings Institution and the Kaufman Foundation address a broad range of policy-based issues, but each have designated education research focuses.

These, along with a wide range of other research organizations, universities, government bodies and NGOs have published numerous studies with specific recommendations for helping community colleges improve governance and better address one or more of their five core missions:

  1. Transfer Education, to educate students who plan to transfer to a four-year institution to pursue a BS/BA degree;
  2. Career Education, to prepare Associate Degree graduates to directly enter the workforce;
  3. Developmental Education, to provide remedial education for high school graduates who are not academically ready to enroll in college-level courses;
  4. Industry Training, which is contracted for by companies to provide training for specific jobs; and, to a lesser extent
  5. Continuing Education, which typically consists of non-credit courses for personal development and interest.

Although recommendations differ for each of these areas, there tend to be common treads across virtually all. Many recommendations, for example, entail some combination of:

  • Better and more systematically integrating academic and technical curricula in conjunction with apprenticeship programs that provide real world experience (as pioneered by so-called “career academies”;
  • Increasing and improving counseling programs to improve career planning and help students select courses that are most appropriate for their goals. (This, however, assumes that classes are available, which is becoming increasingly rare.)
  • Greatly expanding the use of IT tools to improve pedagogy and learning outcomes, engage students through multimedia and educational games, facilitate distance learning and give students much greater flexibility in when and where they learn;
  • Creating specific goals and success metrics and continually measuring progress toward achieving these goals; and
  • Increasing funding and increasingly allocating these funds on the basis of success in achieving and making progress toward defined, measurable objectives.

Money is becoming increasingly problematic. As discussed in my last blog, The Community College Crisis, state and local governments—which typically account for about 60% of community college funding—are slashing public school funding and contributions (which account for less than 5%) are also generally falling. This leaves three funding sources.

  1. Tuition. While rising, tuition account for only 20% of school budgets. Moreover, increases are constrained by the need to keep community colleges accessible to lower income students;
  2. Business funding of specialized courses. Given that business contracts currently account for less than 10% of community college revenues, it will be difficult to grow contracts fast enough to make a meaningful dent in funding shortfalls. Even so, private sector partnerships can yield an additional, even greater benefit, as by allowing colleges to continually track emerging business needs and adapt their programs to ahead of these needs; and
  3. The federal government. The federal government currently accounts for only 10% of community college funding and provides  less money per student than it gives to public four-year schools and in some cases, even for-profit colleges. Surprisingly, however, the feds are stepping up to the plate.

With a Little Help from Government Friends

There is no question that the federal government has short-changed the nation’s community colleges over the last several decades. For example, it allocates only 10% of its total post-secondary education funding budget to community colleges. This is despite the fact that these schools enroll 35% of all post-secondary students. Moreover, since many of these funds are based primarily on enrollment, without regard to whether their students earn degrees or get good jobs, this funding often skews community colleges’ incentives toward inputs and processes, rather than outcomes, like student success. A February 2009 Brookings study called on the federal government to address these deficiencies by instituting four primary reforms:

  1. Institute a new focus on national goals guided by an accountability system that tracks and reports outcomes, such as completion of a minimum number of credits, earning a degree, and landing a good-paying job;
  2. Double federal funding from $6 billion to $12 billion (from about 20% to 30% of their total budgets) to help community colleges achieve these goals and fund much needed upgrades to their infrastructure, technology, and faculties.
  3. Reformulate the basis on which federal funds are awarded so that, over time, the majority of funds will be based not on the basis of enrollment, but on the colleges’ performance on the above goals; and
  4. Stimulate greater innovation in community college policies and practices to enhance educational quality.

The federal government seems to have gotten the message. In July 2009, President Obama highlighted his commitment to addressing these needs by announcing his Community College Initiative. The $12 billion plan is intended to improve educational facilities, increase and improve the utilization of technology and boost graduation rates—producing 5 million more community college grads by 2020. This is big money, considering that the feds have traditionally provided community colleges with only $2 billion in direct support per year—about one-tenth what it spends on public four-year schools.

Although the plan will eliminate the role (and an estimated $9 billion in costs) of private banks in managing the federal student loan program, it will dramatically increase the role of the private sector in other ways, as by encouraging them to help colleges improve remedial-education and counseling programs, and develop online curricula. The proposal would also increase funding of, reduce barriers to qualifying for and increase student access to Pell grants. Congress, meanwhile, is considering legislation that could pump an additional $500 million into the creation of open, online courses.

Moreover, as I mention in my previous blog, community colleges are also likely to benefit from new Department of Education rules that will free up additional aid dollars by cutting aid to a number of for-profit schools.

The community college crisis is also attracting attention and help from other sources. Although charitable contributions are generally falling along with the economy, a growing number of charitable foundations recognize and are seeking to at least partially address community college shortfalls. The Bill & Melinda Gates Foundation, in particular, has pledged up to $110 million (of its $3 billion overall education fund) to community colleges and has recently earmarked $12.9 million to organizations that that are having success in improving community college graduation rates, developing tools to facilitate Web 2.0-based faculty collaboration and creating new IT-based learning tools. And this is in addition to the Foundation’s participation in a twelve-foundation group that has committed $500 million to improving learning outcomes—largely through the use of IT-based tools—across all types of educational institutions. Hopefully, such investments, combined with foundations’ growing focus on quantifiable results, will impose some of the discipline that community colleges will need to succeed in a world that will be characterized by tighter and tighter budgets.

Posted in Community/Other Colleges, Creating the 21st Century Workforce, Economic and Political Forces, Economic Forces, Education System and Institutions, IT Industry and Companies, IT Industry Role in Education, IT Industry's Role, Political Forces, Societal Forces | 1 Response »
Tags: , , , , , , , , , , , , , ,

The Community College Crisis

Sunday, August 22nd, 2010

As I discussed in my last blog (“The Community College Contribution”), the community college system plays a number of critical roles in the U.S. higher-education system, not to speak of the roles these colleges play in their communities and the broader U.S. society. The Great Recession has greatly expanded these roles and has prompted phenomenal growth in the number of applications to, and enrollment in these colleges.

The problem is that the rapidly expanding role of the system, combined with the need to accommodate growing numbers of students, has exposed a number of serious systemic cracks. Piling on on the impact and the financial cuts attributable to the recession has now brought the entire system to the brink of crisis.

Systemic Challenges

The community college system is already becoming a victim of its own success. Between 1998 and 2008, the number of students enrolled in the community college system exploded by 225%, far outpacing growth at four-year universities, whose enrollments grew 1.65 times. But while the number of students surged, the number of community colleges expanded by only about 16% (to a total of 1,045), far more slowly than the number of four-year schools and private, for-profit two-year schools (often called junior colleges). The results, most community colleges are terribly overcrowded.

Operating budgets are also growing more slowly. Public community colleges, for example, count on tuitions for only about 20% of total funding and sources including gifts and contracts with local businesses roughly another 10%. Governments account for the vast majority, with states contributing about 40%, localities about 20% and federal another 10%. The problem is that state and local government funding has been growing at less than the rate of inflation and has fallen way behind the growth in the number of students graduating from high schools and the percentage of high school graduates who are going to college.

Community colleges, meanwhile, capture far less than their fair share of federal government funding. While these schools enroll about 35% of all post-secondary students, they capture only about 20% of total federal tertiary education funding including 9% of federal campus-based aid, 14% of academic competitiveness grants and 30% in Pell Grants.

Some of this shortfall, however, is at least attributable to the colleges themselves. Consider Pell grants. Publicly-funded community colleges typically address the same market and recruit from the same applicant pool as private, for-profit two-year schools. But while these for-profit colleges (including those owned by Apollo Group, Career Education Corporation and ITT Technical Institute) enroll only 7.7% of total post-secondary students, they have become much more effective at qualifying for federal education aid— capturing almost 25% of all federal aid, with some counting on this aid for 90% of their total revenues.

These for-profit colleges have been particularly effective in winning Pell Grants, capturing more than $10 billion—more than all community colleges combined. Why? Numerous federal investigators and journalists have been asking the same questions. Suppositions include the ability of these high-priced, typically profitable schools to afford and incent recruiters to sign large numbers of students and train financial aid officers to help students qualify for federal grants and loans. But whatever the reasons, the Department of Education has just issued new rules that will dramatically cut aid to those schools whose graduates do not earn enough to repay their loans.

Limited funding, however, is only part of the explanation for community colleges’ traditionally poor financial position. While community colleges certainly get less funding than other types of higher-education institutions, they also bear disproportionately higher costs. For example, they are forced to spend an estimated $2 billion per year to teach remedial skills (especially in math, English and writing) that were not learned in high school. This remediation burden falls particularly heavily on community colleges. According to the U.S. Department of Education, about one-third of all the nation’s first-year college students require at least one remedial course—a figure that rises to 42% for two-year schools. Some states want them to go even further, taking over all GED education plus the remedial education traditionally offered by public four-year schools.

The results: Community colleges are being forced to pack more students into each class, reduce time in expensive facilities such as labs and cut back on “frills”, such as education and career counselors (see below). This, combined with their state-mandated open admission policies, results in more dropouts than graduates.

True, all American colleges and universities (except for the most competitive), have a dropout problem. An OECD study, for example, shows that while the U.S. sends the highest percentage of high school graduates to college of all member countries, it has the second lowest (next to Italy) completion rate. Publicly-funded community colleges perform worse than any other type of school. A 2009 St. Louis Federal Reserve Bank study, for example, found that only 35% of community college students complete one semester of study and that fewer than 50% end up completing any type of degree. Those who do go on to four-year schools are 36% less likely to complete their degree than are those students who started at a four-year college.

The worst part—this was all before the Great Recession.

Burden of the Recession

While the situation was bad before, it is much worse now. All state college systems face huge budget cuts, but California has become ground zero. Although all forms of public education are being decimated in California, public universities face the brunt of the cuts. The University of California and the California State University systems now face budget shortfalls totaling $940 million. They are being forced to slash salaries, freeze hiring and limit purchases to essential items. Worse still, tuition rates are soaring (up 32%), 200,000 students will lose Cal Grant tuition assistance (before the entire program is eliminated in 2011), and state universities are being forced to stop accepting applications for the 2010 spring term and cut total system-wide enrollment by 40,000 students over the next year. California community colleges alone had to turn away 140,000 prospective students this year.

The situation is even worse for the state’s 100+ public community colleges. Record percentage of high-school graduates, facing bleak employment prospects, have decided to attend college. Meanwhile, laid off employees, fearing that “their jobs are not coming back”, are looking to community colleges to help prepare for new careers. And then there are the hundreds of thousands of students who are being turned away from the state university systems. As if this weren’t bad enough, the state is cutting $630 million in funding for community colleges—about 9% of system’s total budget.

Although all California community colleges are in similar straits, City College of San Francisco has become something of a poster child for the crisis. The school which lost $13.6 million in state financing this academic year, has slashed spending and is trying to raise money in any way it can. It has held garage sales and flea markets, installed donation boxes in bookstores and cafeterias. It is now soliciting contributions from individuals—promising to name a class for any individual or company that pledges $6,000.

This creativity, however, has not been enough to stave off reality. It was forced to cancel its summer session and cut more than 900 classes over the year. Those students who can afford higher tuitions and lower subsidies must now struggle to get the courses required to meet major requirements, graduate or transfer to a university. One thousand six hundred and fifty-five of those students who tried to register in fall 2009 did not get into any classes at all, up from 635 in fall 2005. And when they try to ask a counselor for help, they learn that more than 10,000 counseling hours have been cut.

As explained by Michael Kirst, professor emeritus of education at Stanford and past president of the California State Board of Education, “The longer students cannot take the classes they want or need, the less likely it is that they will complete the program they want. They run out of money. They run out of time. They just give up at some point.”

How bad is this situation? Search Google for the term “community college crisis” and the first five articles focus on California. But, that’s California. What about the rest of the country. First, in terms of community colleges, one can almost say that California IS the country. More than one-quarter of all U.S. community college students are in California.

Facetiousness aside, the California case may be the highest profile and the most extreme. It is, however, far from unique. Virtually all states are facing huge financial shortfalls and most are making particularly large cuts in public education—especially higher education. And many experts expect the state fiscal crisis to worsen in 2011. Moreover, the current fiscal crisis only served to make a dreadful situation even worse. As discussed , the nation’s community college problems run much deeper than budgets.

Although the U.S. consistently dominates the ranks of the world’s best universities, its overall higher education accomplishments are far less impressive. For example, according to the OECD, although the U.S. already spends more than twice the share of GDP on higher education than does the European Union, it is typically in the middle of the pack (or lower) in areas such as International Standard Classification of Education (ISCED) qualifications, science and math education and graduation rates.

So, what’s the answer? The solutions are even more complex than the problem. Although nobody knows all the answers, I will discuss some of the proposed solutions—and the ways of paying for them—in my next blog.

Posted in 21st Century Careers, Community/Other Colleges, Creating the 21st Century Workforce, Economic and Political Forces, Economic Forces, Education System and Institutions, Skills Requirements, Societal Forces | No Responses »
Tags: , , , , , , , , , , , , , , , , , , ,

The Community College Contribution

Sunday, August 8th, 2010

As I discussed in my June 25 blog (Occupational Opportunities for the Next Decade), the Bureau of Labor Statistics 2010 Occupational Outlook Handbook shows that 46 million jobs (30% of those in the U.S.) will soon require more than a high school education, but less than a four-year bachelor’s degree. The nation’s 1,200 community colleges are—and will continue to be—the primary source of this education as demand for individuals with two-year technical degrees grows faster than that for those with a full university degree.

These institutions, which enroll a total of 11.8 million, or 43% of the country’s undergraduate students, play five critical, but very different roles in our educational system, providing:

  • Transfer Education, for students that will transfer to a four-year institution to pursue a BS/BA degree;
  • Career Education, for those that will graduate with an Associate Degree and directly enter the workforce;
  • Developmental Education, remedial education for high school graduates who are not academically ready to enroll in college-level courses;
  • Continuing Education, which entails non-credit courses for personal development and interest; and
  • Industry Training, which is contracted for by companies to provide training for specific jobs.

Of the 930,000 students who completed formal courses of community college study in 2009, 65% graduated with Associate Degrees (which typically require the equivalent of roughly two years of full-time study). The other 35% end up with certificates, such as a GED (General Educational Development) high school equivalency or Industry training certificate.

Engines of Social Mobility

Community colleges, however, do much more than confer degrees or certificates. They are also one of nation’s the most effective enablers of social mobility. community colleges, for example, have open admission policies, offering degree-track admission to anyone with a high school diploma or equivalent, regardless of grades. And, according to data from the American Association of Community Colleges, tuition at public community colleges costs an average of 64% less ($2,544) than those for public four-year colleges and 1/10th to 1/20th the cost of many private four-year schools.

They also cater to disproportionately higher percentages of ethnic minorities (40% of total enrollment) and first-generation college students in their families (42%). And since they are so geographically widespread, with campuses or extension centers within an hour’s drive of more than half of the nation’s population, they provide a critical source of education and vocational training to commuters, those who live in rural areas and those who must work part-time. In fact, according to AACC, 60% of all community college students are enrolled part-time (with 89% of these working either full or part time) and of those who do attend on a full-time basis, 80% work (with more than a quarter of these working full time).

Those students who attend community colleges—and especially those who graduate—are generally rewarded with higher-paying and more secure jobs than those who with only a high school diploma. Bureau of Labor Statistics figures, for example, show that those students who attend, but did not receive an Associates’ degree from a community college, typically earn 13% more than those with just a high school diploma. Those who complete a degree earn 21% more. Both are also correspondingly less likely to be unemployed. Those who take, and ideally earn certificates and degrees in technically-oriented math and science courses, earn significant premiums (about 14 percent for men and 29 percent for women) over those in less technical fields.

Local Economic Development Engines

These schools also play important roles in helping their communities develop their economies. They do this by upgrading the skills of their community’s labor force, both in providing remedial and vocational training to “traditional” students who have just recently graduated from high school, and especially to older, non-traditional students. These include those who return to school to freshen or sharpen existing skills, homemakers or welfare recipients who are preparing to enter the labor force, immigrants looking to improve their language skills and displaced or dislocated workers who are seeking to retrain for a new occupation that offers better employment prospects.

Since many vocational graduates tend to seek jobs in their own communities, most of these schools tend to be highly attuned to the needs of local businesses, tailoring courses and curricula to the needs of local industries and often partnering with specific companies to:

  • Provide customized or contract job training, as where they develop programs that are tailored to the needs of specific companies; or
  • Develop cooperative education programs that combine classroom learning and practical (typically paid) on-the-job experience.

These colleges can also play much more proactive roles, as by partnering with state and local governments to provide business development services. They may partner with the state to create and operate entrepreneurial training centers or government-funded small business development centers (SBDCs) or participate in the creation of regional economic development plans. Colleges also actively partner with government agencies and Chambers of Commerce to attract corporations to build or expand facilities in their communities, by serving as a third-party training arm to teach local citizens the skills required by these new employers.

They may also play much more defensive roles, as by contracting with cities and states to retrain plant-closing victims for new jobs in totally different fields. The State of Michigan, for example, provides tuition assistance to community colleges that retrain displaced auto workers for careers in other industries—especially health-care.

On-Ramps to Higher Education

Community colleges also play another critical role in society: that of a feeder system to universities. A large percentage of students enter community colleges with the express intention of transferring to four-year universities and the recession is prompting growing numbers of four-year students to temporarily “drop down” to community colleges to cut costs.

Overall, about 29% of all community college students end up transferring to four-year universities and 17% of all bachelor degree holders had previously earned associate degrees. These transfer and “step-up” processes are facilitated by the existence of “articulation agreements” that specify which courses credits will and will not transfer to four-year schools. With careful planning, students can transfer most, if not all their credits.

The result is millions of low-income, minority and late bloomer high school graduates who would not have been able to afford to attend or get accepted by four-year universities, end up with four-year, and in some cases, graduate or professional degrees. And with university costs doubling over the last decade and rising at twice the rate of those for health care (see my July 11 blog “Is College Still the Best Road to the American Dream?”), the role of community colleges as a first-step to a four-year degree appears likely to increase.

Too Much of a Good Thing?

Given the value community colleges provide, their popularity should come as no surprise. The growing demand for educated workers, combined with the rapidly growing cost of a four-year university education has led enrollment in these colleges to expand at about twice the rate as for four-year universities. Now, the recession is prompting more high-school graduates to enroll in college as a means of deferring entry into the job market, forcing more displaced workers to return to school to learn new skills, and enticing growing numbers university students to “drop down” from four-year to two-year programs as a way of reducing expenses and the long-term burden of college debt.

Total enrollment has exploded from 6.8 million to 8 million between 2006 and 2009 and applications for 2010 are likely to surpass those in 2009 to reach a new record. Unfortunately, this may be too much of a good thing. Unless something dramatic is done, the rapid growth of community colleges may well contain the seeds of the system’s destruction.

Posted in 21st Century Careers, Community/Other Colleges, Creating the 21st Century Workforce, Economic and Political Forces, Economic Forces, Education System and Institutions, Job and Career Opportunities, Skills Requirements, Workforce Trends | No Responses »
Tags: , , , , , , ,

Occupational Opportunities for the Next Decade

Sunday, July 25th, 2010

In my June 27 blog, Payoffs of a College Education, I discussed that the Department of Labor’s Bureau of Labor Statistics (BLS) 2010 Occupational Outlook Handbook portrays particularly strong growth in jobs for college graduates. These jobs will grow at a faster rate (15% versus 10%) than those that typically require less education and yield higher weekly and lifetime earnings and greater job security. In fact, every step up the educational ladder, from high school diploma, through some college, bachelor degree and professional degree (with a small exception for PhDs), tends to improve virtually every aspect of a person’s career path.

But the level of educational obtainment is a pretty high-level view of the job market. Although it does emphasize the value of graduating from college, it does not, in and of itself, provide much guidance as to which occupations offer the best employment opportunities, the highest earnings potential and the best opportunities for advancement.

Tomorrow’s Largest Growth Occupations

In 2006 (the study’s benchmark year), about half of all jobs (see Chart 3 of the handbook) in college-level occupations were concentrated in three broad categories—education (21%), healthcare (14%) and computers (13%). Adding two others, management (12%) and business and financial operations (11%) covers more than 70% of all college-level jobs.

A nice start, but still too macro a view to provide meaningful help in career planning. Medical jobs, for example, run the gamut from physician assistants to surgeons. Management jobs run from education administrators to CEOs. Jobs within each category have very different educational requirements (from bachelor or below through post-graduate) and are likely to produce vastly differing numbers of total job openings through 2018 (from 66,000 physician assistants to 1 million registered nurses) and growth rates (2% for CEOs to 50% or more for some IT jobs).

The tables supporting the Bureau’s conclusions provide details for multiple occupations in each of these categories. As one would expect, the greatest number of projected openings are concentrated in the three largest college-level job categories: education, healthcare and computers. The first two categories share a few similarities.

Both, for example, are:

  • Being driven largely by population growth and demographic trends;
  • Characterized by especially strong growth in one very big class of occupations;
  • Consist of a large number of moderate and relatively low-paying jobs, and more modest numbers of higher-paying (especially in healthcare) jobs that typically require a minimum of four years of graduate school.

Health care growth, for example, is driven overwhelmingly by the growth in need for RNs, which is projected to grow at a 24% rate and account for almost two-thirds of all listed healthcare openings. Although there will be big needs for teachers at all levels, the demand for K-2 teachers is growing at only a 10.8% rate, while that for post-secondary teachers (and some small specialty teachers) is tracking at 23%.

IT Professions

IT-related job trends are very different. First, although the handbook profiles only five distinct occupations (out of ten that BLS specifically tracks), all four of the specialized, high-skill occupations (network systems and data communications analysts, computer software engineers, systems analysts, and network and systems administrators) are slated for hyper-growth through 2018, at rates ranging from 28% to 53%.

These jobs, most of which require “only” bachelor’s degrees, also provide some of the highest salaries—more than twice the median for all occupations. Many, even during the depths of the recession, are already characterized by strong levels of college hiring, rising salaries and shortages of qualified applicants at all levels of experience.

Moreover, the need for IT skills is being driven not by demographics, but by the rapid, increasingly critical need to incorporate IT into virtually every business, every process and every “machine” (from PDAs and televisions through office buildings and jumbo jets). And this is just the start. Business decisions increasingly require real-time analytics and seamless, real-time collaboration tools. The Internet, meanwhile, is creating new businesses and new job requirements every minute of every day.

This being said, not all IT jobs are created equal. As I mentioned, four of the five listed categories are growing at hyper-rates. The number of openings for the fifth—computer programmers—is actually declining. This is not at all surprising. The demand for the lowest skill IT occupation, data entry clerks, has been plummeting for years. BLS now anticipates similar (albeit slower) declines in the number of openings for computer programmers. These positions, as I’ve discussed in a number of previous blogs, will be increasingly replaced—and compensation reduced—by a combination of:

  • Technology, including more automated development and test processes, software reuse and tools that can be used by non-IT professionals; and by the
  • Rapid growth in the availability and use of lower-priced, offshore IT professionals.

Moreover, while these forces are initially felt in relatively low-skill IT professions, they are already beginning to be felt in ever more demanding occupations. Increasingly sophisticated, policy-based IT management software, remote diagnostic tools and a growing trend toward the delivery of IT as an outsourced service will slash the number of people required to maintain an application, manage a given number of servers or support a given number of users. Moreover, as I have discussed in previous blogs, the number of offshore IT professionals is exploding, their education and training is getting much better and they are moving rapidly up the IT value chain, providing increasingly sophisticated services—including services that integrate IT skills into other college-level occupations.

So, while highly demanding technical specialties may offer promising opportunities for the next decade, IT professionals, like sharks, must continually move forward—or they will die. They must continually evolve their skills to address the most promising career opportunities. Most importantly, they must learn to apply these skills in ways that deliver not just “IT value”, but true “business value” to their company’s line-of-business constituents and especially their customers.

But as the number of opportunities for dedicated IT professionals is large and rapidly growing, this does not even scratch the surface of the need for IT skills in tomorrow’s job market. Virtually every college-level job in America is becoming, to one extent or another, an IT job.

This is not to say they must develop, manage and maintain their company’s IT infrastructure or applications. They must, however, be able to integrate a broad range of increasingly sophisticated IT tools into every aspect of their work. And I don’t mean that people must use word processing and email. Those are yesterday’s skills. Today’s professionals must also be fluent in Internet search, in computer-based collaboration and in social networking. Tomorrow’s professionals must seamlessly incorporate sophisticated information access and analytics tools into their day-to-day tasks and learn dozens of new tools and techniques that most of us can barely identify.

Over the next decade, virtually every professional will have to be an IT professional, as well as a professional in his or her own specific field.

Posted in 21st Century Careers, Business Trends, Community/Other Colleges, Creating the 21st Century Workforce, Economic and Political Forces, Economic Forces, Education System and Institutions, Job and Career Opportunities, Skills Requirements, Societal Forces, STEM Careers, Technology's Impact on Job Skills, Universities and Grad Schools, Workforce Trends | No Responses »
Tags: , , , , , , , , ,

Is College Still the Best Road to the American Dream?

Sunday, July 11th, 2010

My June 27 blog examined some of the high-level findings of the Bureau of Labor Statistics (BLS) recently released Occupational Outlook Handbook. Among the primary findings—university graduates have much better employment prospects, earn significantly higher weekly and lifetime earnings and suffer much lower unemployment rates than those with without these degrees.

The blog ended with the question: Given the economic advantages of higher education, why would anyone not get a college, or even graduate degree? This blog briefly reviews some of the reasons.

It is sad do say, but some people are simply not up to higher education. A good portion of those that are, are either too turned off by their experiences in primary and secondary schools, or have not received the type of education that will allow them to continue. This is prompting many educators and foundations, including the Gates Foundation, to look to community colleges as the lynchpin to improving higher education.

Although I will specifically discuss community colleges in future blogs, let’s focus on some of the reasons people do not, cannot or should not go to four-year universities.

The Cost Equation

One of the first and most frequently cited arguments against universities is the cost. According to BLS, college tuition and fees have soared 92% since 2000—almost double the pace of healthcare. And the rate of increase has accelerated thanks to the Great Recession, as the value of university endowments and government funding has plummeted. Tuition at some private universities now exceed $40,000 annually and even some state universities now charge more than $10,000. By the time you add in room and board, costs can exceed $50,000 per year for private universities and $20,000 for public universities. And this does not even begin to account for the opportunity costs associated with going to college—much less graduate school—of 4-10 years of earnings that students forgo while in school.

These costs are making it all but impossible for lower-income families to foot the bill, unless their children qualify for very generous scholarships or find particularly remunerative part-time and summer jobs.

Without even getting into the ways in which escalating education costs are likely to exacerbate already high levels of income inequality, these costs are throwing many students into debt, before they even get a chance to begin their careers. Statistics compiled by Credit.com show that students graduate from college with an average of $20,000 in student loan debt, plus an additional $4,100 in credit card debt. And then there’s graduate school. According to the AMA, 87% of medical students graduate carrying educational loans and graduate with an average of $156,456 of debt.

Starting out with high levels of debt is bad enough. But if these students have the misfortune of graduating into a deep recession, they may not be able to find a job that will allow them to pay off the debt. Or if they do find a job, it is likely to be a minimum wage position that has little to do with their chosen field, and may make it difficult to ever get onto a true career ladder. Even the lucky graduates, who do get jobs in their field, often must settle for lower-level positions and lower salaries. A study by Yale of Management economist Lisa Kahn, for example, found that new graduates who join a company during a recession (1981 for her study) not only start at lower wages, but generally continue to earn lower wages and find it difficult to compete with younger, more recent graduates when normal hiring patterns resume.

Education Quality Compromises

That is for those who graduate. The sad fact, according to Harvard economists Claudia Goldin and Lawrence Katz, is that while the U.S. sends a higher percentage of high school graduates to college than any other OECD country, it is second to last—ahead of only Italy—in graduating these students. About half of all students who enroll in four-year universities—and two-thirds of those in two-year colleges—do not graduate at all. They forego income, pay tuition and room and board for 1, 2 or 3 years and never earn a degree. And, according to the William Bowen and Michael MacPhearson book, Crossing the Finish Line, this drop-out rate is even higher for lower-income students. And since college drop-outs typically earn 30% less ($33,000 compared with $47,000) than do grads, they are unlikely to recover much of their investment.

And this does not even consider one of the central premises of the Bowen/MacPhearson book, that many colleges—and especially many of those attended by highly-qualified lower-income students—do a better job in “producing dropouts” than in educating and graduating students. Education quality—not to speak of availability—is likely to further decline as a result of the state funding cuts, college endowment losses and alumni contribution shortfalls engendered by the recession.

University of California budget cuts, for example, are forcing schools to increase tuition by 32%, lay off and cut salary of faculty and staff, cut programs and classes, increase class sizes. California State University, meanwhile, is being forced to stop accepting applications for the 2010 spring term and cut total system-wide enrollment by 40,000 students over the next year. Students who are already enrolled are finding it increasingly difficult to get into oversubscribed classes that are required to meet graduation and major requirements.

Some prospective students, especially those from lower-income families, are being foreclosed from higher education altogether. Those can afford the cost will find it more difficult to get required classes and may have to postpone graduation. Meanwhile, the limited availability of jobs is prompting many who would not otherwise seek higher education to go back to school. Dropout rates can be expected to increase over the next few years and more students will graduate with more debt.

The Education-Job Market Disconnect

What is a new high-school or college graduate to do? With jobs scarce—especially for young adults—graduates are increasingly choosing to go back to school. Schools, however, are cutting back on the number of students they can accept, increasing tuitions and reducing course offerings.

A relative handful of students will get into (and be able to pay for) the best schools, major in the fields most likely to qualify them for attractive, well-paying jobs and graduate into a robust economy that will value and pay for their skills. The vast majority, however, face less attractive options. They can:

  • Skip higher education and possibly relegate themselves to a life of less desirable, low-paying, low-security jobs; or
  • Go to school (if they can afford it), accumulate more debt and risk graduating into a still slow economy.

Luckily there are more attractive alternatives to each of these fates:

  • A number rapidly growing fields, in industries including health care and higher education, still offer attractive, relatively well-paying jobs that do not require bachelor degrees (some registered nurse positions, insurance agents, police, medical assistants, etc.) or to a lesser extent, even associate degrees (cooks, welders, truck drivers, carpenters, etc.). In fact, of the 30 jobs projected to grow at the fastest rate, only 7 typically require a four-year degree;
  • Those who do go to college or graduate school can pursue fields of study, especially in finance, accounting and STEM-related disciplines (science, technology, engineering, math) that lead to jobs which companies currently have trouble filling and are expected to produce large numbers of well-paying jobs in the future (physicians, pharmacists, post-secondary teachers, software engineers, accountants, etc.).

My next blog post will drill down into findings for some of these bachelor-and-above-level jobs, examining categories and specific jobs which offer the best employment opportunities, the highest earnings potential and ideally, good opportunities for intellectual and psychic fulfillment.

Posted in 21st Century Careers, Creating the 21st Century Workforce, Economic and Political Forces, Economic Forces, Education System and Institutions, Job and Career Opportunities, Societal Forces, Universities and Grad Schools, Workforce Trends | 2 Responses »
Tags: , , , , , , , , , , , , , , , , ,

Payoffs of a College Education

Sunday, June 27th, 2010

Last month, the Department of Labor’s Bureau of Labor Statistics (BLS) released the 2010 version of its bi-annual Occupational Outlook Handbook. This information-packed compendium outlines the state of the U.S. labor market and draws on reams of data and expert opinion to project long-term (through 2018) growth prospects for about 300 distinct occupations. It examines likely growth and declines in the job prospects, how each job is likely to change, the types of education that will best prepare people for these jobs, how much these jobs typically pay, the degree of competition one may face in seeking a specific job and even how best to find and win these positions.

Not to oversell the value of this data, BLS issues all the necessary caveats. The most important are that it is examining long-term trends and that findings are subject to uncertainties inherent in any effort to anticipate, much less quantify the future. Most importantly, it recognizes that unanticipated shocks, such as a global Great Recession, the collapse in the value of a world currency, a major terrorist attack or the implications of an unprecedented environmental disaster could delay or totally derail any such projections. Who, for example could have predicted that when a freshman entered college during the boom years of the mid 2000’s, the world would be mired in the worst recession since the great depression and that newly minted graduates would face the highest unemployment rates since the Depression?

Despite the caveats and uncertainties, the Handbook contains reams of fascinating information which is necessary reading for anybody that is even thinking about working over the next decade. Not just students who are now entering school or graduates attempting to enter the workforce, but virtually anybody who might consider the prospect of changing jobs, or who might be laid off any time over the next decade.

The Lifetime Advantages of Education

Given the value of this information, my next few blogs will examine some of what I consider the most important trends for occupations that typically require a four-year college degree or higher. I am not even going to touch upon the voluminous sections that focus on jobs that typically require only high-school, or what the BLS considers “mixed” educations (those that require some education beyond high school, but less than a bachelor degree).

Why focus exclusively on occupations that typically require bachelor’s, and increasingly, graduate degrees? Chart 2 of the report explains this far more succinctly and poignantly than I ever could. As it shows, every additional level of educational attainment, from less than a high school diploma through professional degree, yields progressively higher, stair-step-like increases in average weekly earnings (from $419 per week to $1,441 in 2006 dollars), lifetime earnings and progressively lower prospects for unemployment. (One interesting anomaly is that those with doctoral degrees tend to earn slightly less money and have slightly higher unemployment rates than do those with professional degrees, albeit still significantly better than those with master’s degrees.)

Although the 2006 year benchmark for the BLS data portrays unemployment rates that appear almost ludicrously low in the current environment (6.8% for less than high school through about 1.5% for bachelor’s and above), the pattern holds—although the differences are just as dramatic, and much more depressing—in 2010. As shown in the BLS’s May 2010 unemployment ratings, these figures are now 15% and 4.7%).

Just as important as the job security and earnings potential attributable to higher levels of education, occupations that require a bachelor’s degree or higher have in the past— and will continue to enjoy—higher growth rates (15% compared with an average of 10%) than occupations with lower educational requirements. And most importantly to many, higher education levels are more likely to give one more flexibility in selecting (at least in normal economic times) the type of work they would like to do and result in more intellectually stimulating and psychically rewarding careers. This does not even begin to account for the non-job-related benefits of college, such as improved health, civic involvement and aesthetic appreciation.

So far, it sounds like a slam dunk. The more education, the better, more lucrative and secure the career. A number of people have gotten the message. According to a Census Bureau survey, the percentage of U.S. workers (defined for this purpose as employed people between 16 and 44 years of age) with college degrees has doubled over the last three decades and the percentage of high-school graduates who are enrolling in colleges and universities has reached an all time high of 70 percent.

The bad news is that this still represents less than 30% of workers (although another 22% has completed at least some level of college, including Associate degrees). In other words, half of all these working adults still have only 12 or fewer years of education at a time when many employment experts agree that all employees should have at least two years of post-high-school education.

Given the economic advantages of higher education, why would anyone not get a college, or even graduate degree?

I will briefly discuss this issue in my next blog (July11). I’ll then shift back to the college-level job data, drilling down into those bachelor-and-above-level occupations that offer the best employment opportunities, the highest earnings potential and the greatest opportunities for intellectual, and ideally psychic fulfillment.

Posted in 21st Century Careers, Business Trends, Creating the 21st Century Workforce, Economic and Political Forces, Economic Forces, Job and Career Opportunities, Societal Forces, Technology's Impact on Job Skills, Universities and Grad Schools, Workforce Trends | 2 Responses »
Tags: , , , , , , , ,

IBM’s Plan to Transform University IT Education And Spur Student Enthusiasm in the Process—Summary

Sunday, May 2nd, 2010

This week’s blog is an overview of the findings of my new report, “IBM’s Plan to Transform University IT Education: And Spur Student Enthusiasm in the Process” in which I examine how IBM’s university alliances have evolved to emphasize education in areas that transcend IT skills, and the long-term benefits that IBM is likely to derive from this approach.

IBM started its Academic Initiative in the 1950s when it helped universities create Information Science programs. It extended this program around specific IT and engineering skills and then, in 2003 added a Service Science, Management and Engineering (SSME) initiative.

This SSME initiative went way beyond the university efforts of IBM—as well as most other vendors—that traditionally focused on “hard” science and technology skills, such as around programming, database design, electrical engineering and physics. SSME, in contrast, emphasizes the needs for universities to encourage multi-disciplinary education and the need to develop T-shaped skills, which combine deep skills in one or more fields, plus a high-level understanding across many others. IBM worked with universities to help professors expand the focus of their own courses and departmental curricula and, most importantly, to coordinate curricula across multiple schools within a university.

It, for example, encouraged and helped schools refocus engineering education around real-world problems and train engineers to work in multi-disciplinary teams. It also challenged business schools to evolve their traditional focus on management of manufacturing companies (which now accounts for less than 20% of developed-country economies) to developing a similarly rigorous management science around services (which already account for about 60%). Some 40 universities have are going further, creating truly integrated curricula that cross traditionally sacrosanct boundaries—integrating courses across schools including management, information science, engineering and social science. A few have even begun offering new cross-school degree programs around SSME-related themes.

Smarter Planet—Using SSME to Change the World

IBM’s huge, corporate-wide Smarter Planet initiative is, in many ways, the application of SSME to critical, real-world problems. SSME, after all, is an effort to create a science around decomposing and recomposing service-based processes, optimizing service supply chains and value chains and creating interdisciplinary research centers to design and optimize complex “service systems”—combinations of people, organizational networks and technologies that are aligned around a specific objective, such as designing and managing more livable cities, more effective healthcare systems and more efficient energy networks.

This effectively transforms SSME from an academic discipline into an instrument for addressing societal needs. It provides universities with the tools required to create education tracks and, eventually, degree programs around social goals—thereby attracting and making it easier for students who want to “change the world”. Moreover, IBM’s efforts to help shape educational curricula across Smarter Planet initiatives now transcends traditional information science, engineering and business schools to reach into areas including mathematics, architecture, healthcare management, public service, urban studies, and others.

Although such programs may not attract those students who are driven to become hedge fund managers or musicians, they do have the potential of attracting and providing “employment-ready” educations for millions of other students with similarly strong drives in other fields.

Engineering a Path to an IBM Job

Virtually all corporate university education programs share a common goal—to facilitate the education of students with the skills and perspective required to address the talent needs of the sponsor corporation, its customers and its partners. It’s easy to see the direct benefit that IBM can gain from programs that teach System z mainframe skills, that Intel can gain from multi-core architecture design programs or that Wal-Mart can derive from the University of Arkansas’ supply-chain optimization program.

But what benefits will IBM gain from encouraging universities to launch broad, non-vendor specific programs like SSME, healthcare management and transportation system design? The company’s logo isn’t on or necessarily associated with these programs, nor is IBM the first place most newly-minted graduates would look for a job to solve world hunger—unless, perhaps, you know about IBM’s Smarter Food program and its projects to increase agricultural yields, improve sustainability, reduce waste through the optimization of supply chains and improve food inspection processes.

That’s where some of IBM’s multiple university outreach programs fit in. The company has 4,000 University Ambassadors, typically IBM domain experts, who volunteer to work with universities to engage with faculty members, develop classes around real-world problems, deliver guest lectures, participate in seminars and otherwise engage with professors and students. The company also provides education tools, such as its INNOV8 Business Process Modeling (BPM) simulation game and is adapting many of its other courses to new learning methods, as through support of community portals and wikis, discussion forums, blogs, and Facebook and Twitter communities.

It also has an active university research program through which it funds professors and graduate students to conduct specialized research and all types of fellowship and internship programs in which it works with professors to identify high-potential students. It also partners with universities on IBM’s annual Battle of the Brains competition, the most recent of which attracted more than 28,000 students from 2,000 universities worldwide. These competitions engage interdisciplinary teams to tackle real world problems. The theme of these competitions? Would you guess they are typically aligned around one of IBM’s 21 (and growing) Smarter Planet themes?

IBM will certainly not attract or hire all of the graduates from SSME and Smarter Planet-theme programs. Nor does it want to. Although it hopes, and is positioning itself to identify and recruit some of the most talented graduates, its ultimate objective is to seed the world—its businesses, governments, NGOs and universities—with people who think about the world’s needs (and solutions) in much the same way that IBM does, who have been touched by IBM Ambassadors and programs, who understand IBM products, and who recognize that IBM is dedicated to addressing the same types of needs as are they.

This all leaves me with two questions. When will other corporations recognize the long-term payoffs of this broader approach to partnering with universities? And, how will they reach professors and students in the myriad fields that will be increasingly reshaped and redefined by IT?

Posted in 21st Century Careers, Business Trends, Corporate Social Responsibility, Creating the 21st Century Workforce, Education System and Institutions, Globalization, Immigration and Offshoring, IBM, IT Company Strategies, IT Industry and Companies, IT Industry Role in Education, Job and Career Opportunities, Skills Requirements, STEM Careers, Technology's Impact on Job Skills, Universities and Grad Schools, Workforce Trends | No Responses »
Tags: , , , , , , , , , , , ,

Intel Teach Objectives and Successes

Sunday, April 25th, 2010

Intel Teach (described in last week’s blog), is the centerpiece of Intel’s K-12 educational philanthropic efforts. The program’s goal is to provide educators with the capabilities to effectively use IT in their instruction and to change the classroom learning paradigm in a way that will better prepare students for the demands of the 21st century knowledge economy. (See my January 11 blog, IT Companies as Catalysts in Creating the 21st Century Workforce, for an overview of these requirements and the roles that IT companies can play in addressing them.)

The Intel program, which has offered professional development to over 7 million teachers since its 1998 launch, applies a collaborative approach in which Intel works with government organizations to co-fund the training and ensure that the schools have the support they need to implement program approaches with students. Unlike the educational programs of many other IT companies, Intel Teach focuses almost exclusively on providing schools with the tools and the training required for educators to integrate technology using research- proven approaches.

Program Objectives

Intel is a technology company. It provides enabling tools, not business solutions. It approaches its education mission in much the same way, focusing its efforts exclusively on teacher enablement, They train educators to develop new teaching methodologies that align to a local governments curriculum standards. Intel does not attempt to create, or even judge the value of specific standards, nor does it attempt to proscribe the types of schools (such as whether to focus on elementary or high schools) or courses (such as social studies or math) in which these methods should be applied. It presents opportunities to the appropriate government bodies, and lets them decide where and how these capabilities can be most effectively applied.

Intel takes a similarly hands-off approach to student curriculum, specifically deciding not to get involved in creating teaching materials or even in evaluating, promoting or marketing the courseware. It confines its efforts to working with educational agencies to create training that takes an educator from basic ICT (information and communication technology) literacy to advanced training on using ICT in schools.

The company encourages teachers to share their experiences and teaching ideas with other educators. They have consciously decided not to create a formal process for reviewing third-party courseware, or even a database into which developers can expose their materials to others. The reason: Intel believes education is locally driven and content has to align to local curriculum standards to add the most value to student learning. It invests in the creation of exemplary unit plans that align to local country standards so that teachers can see relevant examples that are practical to implement in their classrooms. These project ideas also serve to guide educators in the development of their own projects. Examples of these ideas are provided at http://educate.intel.com/en/projectdesign.

Program Successes

Although Intel has taken a relatively hands-off approach to the development and assessment of teachers’ projects, it does closely monitor the results of its enablement efforts. As mentioned, through the use of partners, the company has trained more than 7 million teachers. This means that 7 million teachers have completed at least one level of instruction in any one of Intel’s multiple Teach programs.

Although the company does not actively monitor how many courses each teacher takes, or how they intend to apply what they have learned, it does follow-up within 18 months to determine whether teachers have changed their behavior as a result of the program. It uses three primary metrics for assessing success:

  1. Do the teachers use computers more extensively for their own use?
  2. Do they use computers more frequently and more effectively in teaching?
  3. Has the Intel program helped change their teaching methods?

Intel has found that after completing at least one course of Intel Teach:

  1. Over 90% of the teachers use computers much more extensively for their own use, such as in learning new content and getting ideas for lessons and professional development.
  2. 80% of them use computers more frequently in teaching, such as in teaching concepts and in applying more relevant student assessment tools.
  3. About 50% of the teachers claim that the course has helped them ask more open-ended questions, explore new methods of teaching content and use new rubrics for assessment.

While these results themselves are sufficient for Intel to deem its program a success, the company is particularly gratified that many teachers have begun to use computers for things that Intel has not taught. Intel believes this result validates its view that familiarity breeds experimentation—exactly the type of transformational change that Intel is attempting to spur.

Posted in 21st Century Careers, Business Trends, Corporate Social Responsibility, Creating the 21st Century Workforce, Education System and Institutions, Intel, IT Company Strategies, IT Industry and Companies, IT Industry Role in Education, K-12, Skills Requirements, Technology's Impact on Job Skills | No Responses »
Tags: , , ,

« Older Entries
Newer Entries »